{"product_id":"making-the-uncomfortable-comfortable-navigating-difficult-conversations-with-patients-their-families","title":"Making the Uncomfortable Comfortable: Navigating Difficult Conversations with Patients \u0026 Their Families","description":"\u003cp\u003e\u003cstrong\u003eLIVE WEBINAR DATE AND TIME\u003cbr\u003e\u003c\/strong\u003eWednesday, February 10, 2027 4-5:30pm CT\u003c\/p\u003e\n\u003cp\u003e\u003cspan face=\"Arial\"\u003eNote: If you are unable to attend the live event, you will be automatically enrolled in the on-demand version.  The on-demand version will be available six weeks after the live broadcast.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan face=\"Arial\"\u003eINSTRUCTORS \u003c\/span\u003e\u003c\/strong\u003e\u003cspan face=\"Arial\"\u003e(click on the name below to read faculty bio)\u003cbr\u003e\u003c\/span\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/JD_Dragna_Biosketch.pdf?v=1784743302\" target=\"_blank\" rel=\"noopener\"\u003eJ.D. Dragna PsyD, ABPP\u003c\/a\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDESCRIPTION\u003cbr\u003e\u003c\/strong\u003eAcross health care settings—acute, inpatient and outpatient—difficult conversations occur regularly. Healthcare professionals are often put in positions where they must explain that a patient’s prognosis does not align with their expectations or that they may experience significant changes to their premorbid functioning. While these challenging discussions happen regularly, providers may feel under prepared. This webinar explores patient-centered and compassionate approaches to address these topics with patients and their family members in an effective manner. In doing so, these difficult conversations may allow for moments of connection, understanding and shared decision making.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLEARNER OUTCOMES\u003cbr\u003e\u003c\/strong\u003e\u003cspan\u003eUpon completion of this webinar, participants will be able to: \u003c\/span\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eIdentify common barriers to difficult health-care conversations related to prognosis, functional deficits and changes in lifestyle\u003c\/li\u003e\n\u003cli\u003eDefine structured communication frameworks to guide difficult conversations\u003c\/li\u003e\n\u003cli\u003eDescribe techniques to effectively respond to a patient and their family’s emotional reactions during challenging discussions.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eSUCCESSFUL COMPLETION\u003cbr\u003e\u003c\/strong\u003eParticipants will be present during the live webinar in its entirety and complete an attendance verification and feedback survey in the Academy Learning Portal within one month of the live air date. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAUDIENCE\u003cbr\u003e\u003c\/strong\u003eOccupational Therapists, Occupational Therapy Assistants, Physical Therapists, Physical Therapist Assistants and Speech-Language Pathologists\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCONTINUING EDUCATION\u003cbr\u003e\u003c\/strong\u003e\u003cstrong\u003eOccupational Therapists: \u003c\/strong\u003eCheck back soon!\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003ePhysical Therapists: \u003c\/strong\u003eThis online course has been approved by the Illinois Physical Therapy Board for 1.5 Contact Hours. Approval #216-000069\u003c\/p\u003e\n\u003cp\u003eThe Shirley Ryan AbilityLab is recognized by California and the New York State Education Department's State Board for Physical Therapy as an approved provider of physical therapy and physical therapist assistant continuing education for 1.5 Contact Hours on 7\/21\/2026.\u003c\/p\u003e\n\u003cp\u003eMany states accept continuing education contact hours recognized in other states, enabling professionals to use these hours to meet their licensing or certification requirements. Please consult your state regulations to see if this meets CEU requirements for your license.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eSpeech-Language Pathologists:\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/UPDATED_On-demand_Accreditation_Info_Knowledge_Translation.jpg?v=1751391387\" alt=\"\"\u003e\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eDISCLOSURES\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eCourse Directors and Planning Committee Members:\u003c\/strong\u003e\u003cbr\u003eJulie Lenkiewicz, MS, CCC-SLP Has nothing to disclose.\u003cbr\u003eMelissa Kolski, PT, OCS, Dip MDT Has nothing to disclose.\u003cbr\u003eLeslie Marriott, OTR\/L Has nothing to disclose.\u003cbr\u003eSelah Bustamante, MSN, RN, CRRN Has nothing to disclose.\u003cbr\u003eMelissa Legreid, MSN, RN, CRRN, NPD-BC Has nothing to disclose.\u003cbr\u003e\u003cstrong\u003eSpeakers, Moderators and Panelists:\u003c\/strong\u003e\u003cbr\u003eJ.D. Dragna PsyD, ABPP Has nothing to disclose.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eACADEMY POLICIES\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eFor a complete list of Academy policies and technology requirements, \u003c\/span\u003e\u003ca title=\"https:\/\/www.sralab.org\/academy-policies\" href=\"https:\/\/www.sralab.org\/academy-policies\" target=\"_blank\"\u003eclick here\u003c\/a\u003e\u003cspan\u003e. \u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.sralab.org\/academy\/online-course\/one-year-webinar-package-unlimited-access\" target=\"_blank\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/unlimited_webinar_email_banner-01_600x600.png?v=1718971030\" alt=\"\" style=\"float: none;\"\u003e\u003c\/a\u003e\u003c\/div\u003e","brand":"FY27 Live Webinar","offers":[{"title":"Default Title","offer_id":45271903993971,"sku":"34613096-LW-2027-02","price":40.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/Making_the_Uncomfortable_Comfortable_Navigating_Difficult_Conversations_with_Patients_Their_Families.png?v=1784742626","url":"https:\/\/ricacademy.myshopify.com\/products\/making-the-uncomfortable-comfortable-navigating-difficult-conversations-with-patients-their-families","provider":"Academy","version":"1.0","type":"link"}