{"product_id":"collaborating-with-interpreters-to-connect-with-patients-across-language-culture","title":"Collaborating with Interpreters to Connect with Patients Across Language \u0026 Culture","description":"\u003cp\u003e\u003cstrong\u003eLIVE WEBINAR DATE AND TIME\u003cbr\u003e\u003c\/strong\u003eTuesday, August 25, 2026 4-5:30 pm CT\u003c\/p\u003e\n\u003cp\u003e\u003cspan face=\"Arial\"\u003eNote: If you are unable to attend the live event, you will be automatically enrolled in the on-demand version.  The on-demand version will be available six weeks after the live broadcast.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan face=\"Arial\"\u003eINSTRUCTORS \u003c\/span\u003e\u003c\/strong\u003e\u003cspan face=\"Arial\"\u003e(click on the name below to read faculty bio)\u003cbr\u003e\u003c\/span\u003e\u003cspan face=\"Arial\"\u003eAngela Cazarez\u003cbr\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/Ginsberg-Jaeckle_Biosketch_9610df69-5e8c-4a7c-9a14-5a2a0e520423.pdf?v=1774540321\" target=\"_blank\" rel=\"noopener\"\u003eMatthew Ginsberg-Jaeckle, MA, CHI\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan face=\"Arial\"\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan face=\"Arial\"\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eDESCRIPTION\u003cbr\u003e\u003c\/strong\u003eThis webinar aims to prepare clinicians with information regarding the best practices in collaborating with trained healthcare interpreters, with an emphasis on maximizing direct patient-clinician connections that transcend linguistic and cultural difference. Some clinicians may view interpreters as a required but undervalued part of the care process. Others try to use them for functions that go beyond their role and can detract from the patient-clinician relationship. In between these extremes, interpreters can be a gift to clinicians and patients alike, as their expertise is not just around language and culture, but about effective facilitation of a relationship across linguistic and cultural divides. An ever-increasing body of literature demonstrates the importance of strong patient-clinician relationships and direct communication not just to improving patient satisfaction but also to directly improving clinical outcomes, treatment compliance and effective diagnosis. This webinar aims to equip clinicians with the tools and understanding necessary to improve their collaboration with in-person and virtual interpreters in order to connect just as well or better with patients with limited English proficiency as they do with native English speakers.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLEARNER OUTCOMES\u003cbr\u003e\u003c\/strong\u003e\u003cspan\u003eUpon completion of this webinar, participants will be able to: \u003c\/span\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eDefine the clinical and social-emotional importance of a strong patient-clinician connection\u003c\/li\u003e\n\u003cli\u003eDescribe how to work with healthcare interpreters to overcome linguistic and cultural divides\u003c\/li\u003e\n\u003cli\u003eIdentify how to control the length and speed of utterances to enhance the accuracy of interpreting during in-person and virtual scenarios\u003c\/li\u003e\n\u003cli\u003eSummarize the key legal, regulatory and ethical frameworks with regards to healthcare interpreting\u003c\/li\u003e\n\u003cli\u003eApply proactive communication strategies to ensure understanding as well as identify potential obstacles to that understanding\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eSUCCESSFUL COMPLETION\u003cbr\u003e\u003c\/strong\u003eParticipants will be present during the live webinar in its entirety and complete an attendance verification and feedback survey in the Academy Learning Portal within one month of the live air date. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAUDIENCE\u003cbr\u003e\u003c\/strong\u003eOccupational Therapists, Occupational Therapy Assistants, Physical Therapists, Physical Therapist Assistants, Social Work and Speech-Language Pathologists\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCONTINUING EDUCATION\u003cbr\u003e\u003c\/strong\u003e\u003cstrong\u003eOccupational Therapists: \u003c\/strong\u003eCheck back soon!\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePhysical Therapists: \u003c\/strong\u003eThis online course has been approved by the Illinois Physical Therapy Board for 1.5 Contact Hours. Approval #216-000069\u003cbr\u003e\u003cbr\u003eThe Shirley Ryan AbilityLab is recognized by California and the New York State Education Department's State Board for Physical Therapy as an approved provider of physical therapy and physical therapist assistant continuing education for 1.5 Contact Hours on 3\/25\/26.\u003cbr\u003e\u003cbr\u003eMany states accept continuing education contact hours recognized in other states, enabling professionals to use these hours to meet their licensing or certification requirements. Please consult your state regulations to see if this meets CEU requirements for your license.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eSocial Workers: \u003c\/strong\u003eShirley Ryan AbilityLab is registered by the State of Illinois to sponsor continuing education programs for social workers. This program will award 1.5 Continuing Education Credit Hours. Sponsor License #159001466.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSpeech-Language Pathologists:\u003cbr\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/UPDATED_On-demand_Accreditation_Info_Knowledge_Translation.jpg?v=1751391387\"\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDISCLOSURES\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eCourse Directors and Planning Committee Members:\u003c\/strong\u003e\u003cbr\u003eJulie Lenkiewicz, MS, CCC-SLP Has nothing to disclose.\u003cbr\u003eMelissa Kolski, PT, OCS, Dip MDT Has nothing to disclose.\u003cbr\u003eLeslie Marriott, OTR\/L Has nothing to disclose.\u003cbr\u003eSelah Bustamante, MSN, RN, CRRN Has nothing to disclose.\u003cbr\u003eMelissa Legreid, MSN, RN, CRRN, NPD-BC Has nothing to disclose.\u003cbr\u003e\u003cstrong\u003eSpeakers, Moderators and Panelists:\u003c\/strong\u003e\u003cbr\u003eAngela Cazarez Has nothing to disclose.\u003cbr\u003eMatthew Ginsberg-Jaeckle, MA, CHI Has nothing to disclose.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eACADEMY POLICIES\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eFor a complete list of Academy policies and technology requirements, \u003c\/span\u003e\u003ca title=\"https:\/\/www.sralab.org\/academy-policies\" href=\"https:\/\/www.sralab.org\/academy-policies\" target=\"_blank\"\u003eclick here\u003c\/a\u003e\u003cspan\u003e. \u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.sralab.org\/academy\/online-course\/one-year-webinar-package-unlimited-access\" target=\"_blank\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/unlimited_webinar_email_banner-01_600x600.png?v=1718971030\" alt=\"\" style=\"float: none;\"\u003e\u003c\/a\u003e\u003c\/div\u003e","brand":"FY26 Live Webinar","offers":[{"title":"Default Title","offer_id":44481958150259,"sku":"33344596-LW-2026-08","price":40.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1027\/3715\/files\/Collaborating_with_Interpreters_to_Connect_with_Patients_Across_Language_Culture.png?v=1774540909","url":"https:\/\/ricacademy.myshopify.com\/products\/collaborating-with-interpreters-to-connect-with-patients-across-language-culture","provider":"Academy","version":"1.0","type":"link"}